OUR HISTORY
Glen Townsley pioneered estimating software for the mining and engineering industries in Australia when he released the first Pronamics product, Expert Estimation. At the same time, he founded an innovative company with a culture of fun and creativity.
Today, Pronamics is a leading provider of cost estimation and project management solutions. We export our products globally to an extensive client base that includes more than 9,000 users within small to medium-sized businesses as well as government departments and multinationals.
Pronamics focuses on practical solutions that create client success!
OUR PRINCIPLES
PROFESSIONAL
Pronamics prides itself on providing industry-leading software and services that consistently exceed customer expectations. We focus on delivering quality and building trust. We continually add value where others do not. We respect and listen to our clients.
INTEGRITY
At Pronamics, we say what we mean, and we mean what we say. We value honesty and encourage all stakeholders to present their case in a friendly, professional manner. We agree to work cooperatively to find the best possible solutions. We always remain open to dialogue and change.
CUSTOMER SERVICE
Our exceptional customer service and support is unique in the market. Whether it is online or over the phone, our highly trained support team tailor advice to suit your project requirements. We are personal and approachable while remaining professional and respectful.
OUR LEADERS
BEN
MANAGING DIRECTOR AND
LEAD SOFTWARE ARCHITECT
(Master Universe Builder)
I create powerful and improved solutions, provide consultation and run our software training program. Leading the development of our software, I steer the innovation in our products and drive progress.
JOHANNA
STRATEGIC DIRECTOR
(Genius in Charge)
Always prepared, never surprised. My capabilities extend far beyond building our ‘more fun, more done’ culture. I see challenges and opportunities before they’ve even happened. I’m the Pronamics strategy guru and fierce advocate for quality user experience and product value.
OUR TEAM
TALAYA
GOVERNANCE AND
COMPLIANCE MANAGER
(Adult In Charge)
What makes a business hum? All the moving parts working together obviously. It’s my job to get people, places and programs in harmony with good organisation, clear expectations and sometimes a metaphorical wrench—and that’s what I do best!
KEN
OPERATIONS MANAGER
(Captain, my Captain)
I’m here for the team, rain, hail or shine. I’ll field your questions, tackle your challenges and encourage all players to give 100%. Working out the best gameplay is what I do, so everyone wins.
MARCEL
Business Development
and Service Manager
(Director of Entertainment Fulfillment)
How do you get satisfaction? Because I want to know! Whatever you need, I’ll listen, talk and act, because processes should work for people, not the other way around.
CHARLI
SALES AND MARKETING MANAGER
(The Voice of Reason)
I fight for the user and want your experience to be the best! I ask the hard questions to find out what motivates people, chasing the details and keeping things moving forward. How can we improve things for you?
LAUREN
MARKETING AND
COMMUNICATIONS ASSISTANT
(Dream Alchemist)
Let me take you on a journey as I conjure ideas into reality. Exploring the depths of marketing assets, video production and documentation, I’ll add a dash of my secret ingredient to any project.
JODIE
TRAINING COORDINATOR
(Head Prefect)
If you want training, talk to me! Connecting with clients is what I do, and whether you’re an auditory, visual or kinesthetic learner, I’ll work with you to find the most efficient and effective training option for you.
DONNA
ACCOUNTS
(The Money Gal)
Do you have a lucky number? Because I’m all about good fortunes. With a bit of common cents, I’ll balance the books and ensure you have clear access to everything you need.
CHRIS
CLIENT SUCCESS SPECIALIST
(Head Unicorn Wrangler)
Do you need support? I’m here for you… Better than an online counselling service, I’ll listen, talk and work through your problems until you’re feeling great about your projects again!
JOSH
CUSTOMER SUPPORT SPECIALIST
(Happiness Advocate)
I’m more positive than a proton! I’m always charged to find the answers you need, no matter the time of day or night. Whether your query is simple or complex, I’ve got the right energy to give support with a smile.
ANDREW
CUSTOMER SUPPORT SPECIALIST
(Wizard of Light Bulb Moments)
When you have a problem, you can be sure I’ll have a bright idea of how to help! Left field, right field, all the way to the outfield, I’ll do the mental run around to give you an answer, so you can hit a home run with your estimates, every time.
SEAN
CUSTOMER SUPPORT SPECIALIST
(Chief Listener)
Everybody needs somebody… to listen! Patience is my middle name and no problem is too big to tackle. That’s why I’m on the other end of the phone or email when you need technical assistance—just reach out!
RICARDO
CUSTOMER SUPPORT SPECIALIST
(Ambassador of Buzz)
What up, it’s your boy! You may remember me from such support calls as when you needed help, or even as the voice of new training videos. I bring the rizz to charisma at Pronamics.
ALEX
LEAD SOFTWARE DEVELOPER
(Digital Overlord)
I lead a team of super-nerds and we are dedicated to building, refining and improving our software. Feature requests, big fixes and program enhancements—I collate it all and make it happen.
AUGUSTO
SOFTWARE DEVELOPER
(Digital Dynamo)
It’s all about the code. I make it dance to give you the best performance, because the show must always go on!
JOSH
SOFTWARE DEVELOPER
(Digital Ninja)
If you’ve got a task that thinks outside the box, I’m your guy. You’ll find me working tirelessly between the realms of the possible and the extraordinary, turning the unconventional into reality.