OUR HISTORY

Glen Townsley pioneered estimating software for the mining and engineering industries in Australia when he released the first Pronamics product, Expert Estimation. At the same time, he founded an innovative company with a culture of fun and creativity.

Today, Pronamics is a leading provider of cost estimation and project management solutions. We export our products globally to an extensive client base that includes more than 7,000 users within small to medium-sized businesses as well as government departments and multinationals.

Pronamics focuses on practical solutions that create client success!

OUR PRINCIPLES

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PROFESSIONAL

Pronamics prides itself on providing industry-leading software and services that consistently exceed customer expectations. We focus on delivering quality and building trust. We continually add value where others do not. We respect and listen to our clients.

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INTEGRITY

At Pronamics, we say what we mean, and we mean what we say. We value honesty and encourage all stakeholders to present their case in a friendly, professional manner. We agree to work cooperatively to find the best possible solutions. We always remain open to dialogue and change.

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CUSTOMER SERVICE

Our exceptional customer service and support is unique in the market. Whether it is online or over the phone, our highly trained support team tailor advice to suit your project requirements. We are personal and approachable while remaining professional and respectful.

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BEN

MANAGING DIRECTOR

(Master Universe Builder)

I create powerful and improved solutions, provide consultation and run our software training program. Leading the development of our software, I steer the innovation in our products and drive progress.

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JOHANNA

STRATEGIC DIRECTOR

(Genius in Charge)

Always ready, always prepared, never surprised. My capabilities extend far beyond building our ‘more fun, more done’ culture. I see challenges and opportunities before they’ve even happened. I’m the Pronamics strategy guru and fierce advocate for quality user experience and product value.

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TALAYA

OPERATIONS MANAGER

(Self-Designated Adult In-Charge)

What makes a business hum? All the moving parts working together obviously. It’s my job to get people, places and programs in harmony with good organisation, clear expectations and sometimes a metaphorical wrench—and that’s what I do best!

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LEANNE

CLIENT COMMUNICATIONS MANAGER

(Artistic Ninja)

Want to see things that make you go “wow”? Then let me jazz up our communication with you and throw glitter onto our Pronamics’ style—if you can read it, watch it or share it, chances are I’ve done my best to make it look good for you.

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KEN

SALES COORDINATOR

(Mad Keen Footy Fan)

Need an 18th man? You’re in safe hands! I’ll field your questions, tackle your challenges and make sure your team get across the line, every time. Your goals are mine to convert!  

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JOHN

SALES SPECIALIST

(Thinker of Deep Thoughts)

What is it you really need? And how will you get it? Talk to me and find out! If you have an expectation, I’ll smash it to show you how to achieve your estimating and project management goals.

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JAMES

CUSTOMER SUPPORT SPECIALIST

(Alien and Technical Design Champion)

What do you think the answer is? Software or hardware, I’ll find it somewhere—I never give up, and I never surrender when it comes to solving client problems, no matter how hard they might seem!

MARCEL

Business Development and Service Manager

(Director of Entertainment Fulfillment)

How do you get satisfaction? Because I want to know! Whatever you need, I’ll listen, talk and act, because processes should work for people, not the other way around.

JODIE

RESEARCH AND DEVELOPMENT COORDINATOR

(Head Word Wrangler)

Roll up! Roll up! Want to read all about it? I’m always looking for opportunities to share your stories and successes with the world. And if you want training, talk to me! Connecting with clients is what I do.

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SIMON

PRODUCT IMPLEMENTATION SPECIALIST

(Organiser of Random Thoughts and Erratic Activity)

What does the future hold for us? Find out with me because I’m always inquiring about innovation and new solutions. I leave no stone unturned when searching for detail, and I’m passionate about quality in the videos and articles I create.

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CHRIS

CUSTOMER SUPPORT SPECIALIST

(Head Unicorn Wrangler)

Do you need support? I’m here for you… Better than an online counselling service, I’ll listen, talk and work through your problems until you’re feeling great about your projects again!

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ALEX

SOFTWARE DEVELOPMENT

(Digital Sorcery)

Can you see the Matrix? I can—I live, breathe and write code, and those numbers and letters are the reality that lets me create and improve the programs that let you create and improve infrastructure and more. Anything is possible… if you believe it.

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PAUL

CUSTOMER SUPPORT SPECIALIST

(Dispeller of Myths and Bad Ideas)

How quickly can I solve your problems? Let’s find out when you call through! I’m a tech fiend through and through and eat software problems for breakfast. Make the call… and get supported!

CHARLI

Executive Assistant to Johanna Townsley

(The Voice of Reason)

Have a question? Me too! How can we improve things for you? I fight for the user and want your experience to be the best! Every day I chase the details and make things happen to bring it all together.

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DONNA

ACCOUNTS

(The Money Gal)

Do you have a lucky number? Because I’m all about good fortunes. With a bit of common cents, I’ll balance the books and ensure you have clear access to everything you need.