ON DEMAND PRONAMICS SUPPORT
Ring once to speak to a human straight away…
That’s right. At any time of the day or night, you will reach a human being who can help you with your estimating needs.
And that’s because we believe in the human touch. Well, maybe not in the days of social distancing, but hearing a real person on the other end of the phone—someone who understands estimators—is something that most software and service providers don’t offer.
Think about it.
The way we watch television and movies has changed drastically. Twenty years ago in my house, 6pm meant the opening chimes of the Simpsons, and at 7pm the brass blared for the ABC news. Only rich households had Foxtel.
Now streaming services are the mainstay of home entertainment. We can also book, bank and banter at any time of the day or night. We have become used to fitting in our tasks and communication at times that suit us, because sometimes work extends into unusual hours.
And while chatbots work 24/7, if you want to talk to a human you are limited to business hours. You can’t ring the bank at 2am! But if you’re an estimator, you might be working then. So we make sure we are available for you whenever you need. It’s on demand support!
We understand estimators. After all, our founder was one.
At Pronamics, we say what we mean, and we mean what we say. We value honesty and encourage all stakeholders to present their case in a friendly, professional manner.
We agree to work cooperatively to find the best possible solutions. We always remain open to dialogue and change.
Glen Townsley is the founder of Pronamics, and has spent over 30 years building estimating software after a successful career as a civil estimator and project manager.