REQUEST FEATURES AND GET TOLD WHEN THEY ARE DONE!
We actively listen to our clients and do our best to incorporate improvements and new features into Expert Estimation updates. If you tell us you want something in the application, we create a development item for it, and we log it in our feedback registers against your name and company.
It’s then an open discussion as to whether the application already performs that action, or if it’s already on the list for development. Sometimes it’s a new idea, in which case we scope to see how it might be built into the application.
Scoping can be a complex process. Changing one part of the application can have huge ramifications in other parts of the software. We need to consider how changes will affect all of our users, not just one or two. When changes are made, extensive testing takes place to check for unforeseen effects.
There are three different states in which a development item can exist in your Feedback Register: Requested, In Progress and Released. Sometimes just one person requests something, sometimes multiple users want the same thing. We do our best to prioritise so that there is the most benefit for the most users.
And when we do release a feature or change that you have requested, we let you know! This is the purpose of the feedback register. We track who asked for something, when they requested it and advise them once it becomes a reality.
Another way to get active updates is to sign up to our keep in touch list, or check out the What’s New on the Welcome Page of Expert Estimation. The Pronamics Product Selector will also notify you if there is a new version of the application available, so make sure you have the most recent Product Selector too!
If you were ever wondering what else goes into updates, and why do we make them, check out our article here: Keep Expert Estimation up to date.
Glen Townsley is the founder of Pronamics, and has spent over 30 years building estimating software after a successful career as a civil estimator and project manager.